Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at cs@staticriot.space. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at cs@staticriot.space.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at cs@staticriot.space.
Return, Replacement & Refund Policy
Please read this policy carefully before placing your order.
Order Cancellation
Orders may be canceled or modified within 1 hour of purchase.
After this period, production may begin to ensure t
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at cs@staticriot.space. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at cs@staticriot.space.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at cs@staticriot.space.
imely processing and delivery. Once production has started, orders can no longer be canceled or modified.
If your order is canceled within the 1-hour cancellation window, a full refund will be issued to your original payment method.
Return Policy
We offer a 30-day return period from the date your order is delivered.
If you would like to request a return or exchange, please contact our customer support team by email before returning any item. Returns sent without prior authorization may not be accepted.
Email: cs@staticriot.space
Eligible Return & Exchange Cases
Returns or exchanges are accepted only in the following situations:
- Size Exchange: If you would like to exchange your jersey for a different size, the item must be unused, unworn, unwashed, and returned in its original condition with all original tags and packaging.
- Shipping Damage: If your order arrives damaged during shipping, please contact us within 7 days of delivery and provide clear photos of both the product and the shipping packaging so we can assist you promptly.
Non-Eligible Return Cases
Returns, exchanges, or refunds cannot be accepted for:
- Customized or personalized jerseys, except when the item arrives damaged during shipping or an error occurred during production.
- Refund requests for items ordered in the wrong size by the customer. However, eligible size exchanges may be available in accordance with this policy.
- Incorrect color, style, or customization selected by the customer.
- Incorrect shipping address or personalization information provided during checkout.
- Minor color variations caused by differences in monitor or mobile device display settings.
- Normal wear and tear or damage occurring after delivery.
- Change-of-mind requests submitted after the 1-hour cancellation period has expired.
Replacement Policy
If your item arrives damaged during shipping, has a manufacturing defect, or you receive the wrong item due to our error, we'll provide a replacement at no additional cost.
Please contact us within 7 days of delivery and include:
- Your order number
- Clear photos of the issue
- A brief description of the problem
We may request additional information if necessary to verify your claim. Once your request has been approved, we'll arrange a replacement as quickly as possible.
Return Shipping
Customers are responsible for return shipping costs when requesting a size exchange.
If the item is damaged during shipping, defective, or we shipped the wrong item, ASVF will cover the replacement or applicable shipping costs.
Refunds
Refunds are available only in the following situations:
- Your order is canceled within the 1-hour cancellation period.
- We are unable to produce or fulfill your order.
- A verified issue cannot reasonably be resolved through a replacement.
- An eligible returned item has been received, inspected, and approved.
If your refund is approved, it will be issued to your original payment method within 10 business days. Processing times may vary depending on your bank or payment provider.
Need Assistance?
If you have any questions regarding your order, production, shipping, returns, exchanges, or replacements, our customer support team is always happy to help.
Email: cs@staticriot.space
Business Hours: Monday – Saturday
Response Time: Within 12–24 business hours